
Instagram Business
Agentic form creation
Enable advertisers to create forms for their lead ad easily.
- Product Designer
- Product Strategy
- UX Research
Context
Building a lead form shouldn't be difficult
Instagram lead ads let businesses collect customer interest directly in-app. But setting up the instant form โ choosing the right questions, ordering them, and tying them to a business goal โ is manual and unfamiliar for most advertisers, especially small businesses without a dedicated marketing team.
User pain points
Advertisers know their goal, not how to structure a form
I spoke with advertisers across business sizes to understand where form creation breaks down today.
- ๐ก Unsure which questions actually drive high-quality leads
- ๐ก Form setup feels technical and time-consuming
- ๐ก Hard to know what โgoodโ looks like without examples

Solution ยท 01
Describe the form in plain language
Advertisers tell us their goal and what they want to collect in their own words. The system drafts a complete, structured form they can review and edit โ turning a blank canvas into a strong starting point.

Solution ยท 02
Not sure where to start? Pick an example
For advertisers who don't know how to describe their form, we surface ready-made example prompts drawn from common business goals. One tap fills the prompt and drafts a complete form โ removing the blank-canvas problem entirely.

Solution ยท 03
Review and edit before publishing
The draft is a starting point, not a black box. Advertisers can review every question, reorder or rewrite fields, and adjust the form until it fits their business โ keeping them in full control of what they publish.

Key takeaways
What this project taught me
The work was deprioritized twice before testing. I learned to keep the vision warm without burning capital re-pitching it every cycle.
Sometimes, a strong concept isn't enough โ you need a changed condition to make the same idea suddenly feasible and initiative to try again.
Full case study is under NDA
I'd love to walk you through the details. Contact me to learn more about this project.