Agentic form creation

Instagram Business

Agentic form creation

Enable advertisers to create forms for their lead ad easily.

Timeline
H1 '26
My Role
  • Product Designer
  • Product Strategy
  • UX Research
XFN Team
PM, ENG, CD, UXR, DS

Context

Building a lead form shouldn't be difficult

Instagram lead ads let businesses collect customer interest directly in-app. But setting up the instant form โ€” choosing the right questions, ordering them, and tying them to a business goal โ€” is manual and unfamiliar for most advertisers, especially small businesses without a dedicated marketing team.

~60Klead ad forms are created in Ads Manager every day
55%of advertisers who open the form editor actually publish a form
30%of new advertisers publish a form

User pain points

Advertisers know their goal, not how to structure a form

I spoke with advertisers across business sizes to understand where form creation breaks down today.

  • ๐Ÿ’ก Unsure which questions actually drive high-quality leads
  • ๐Ÿ’ก Form setup feels technical and time-consuming
  • ๐Ÿ’ก Hard to know what โ€œgoodโ€ looks like without examples
Advertisers know their goal, not how to structure a form

Solution ยท 01

Describe the form in plain language

Advertisers tell us their goal and what they want to collect in their own words. The system drafts a complete, structured form they can review and edit โ€” turning a blank canvas into a strong starting point.

Describe the form in plain language

Solution ยท 02

Not sure where to start? Pick an example

For advertisers who don't know how to describe their form, we surface ready-made example prompts drawn from common business goals. One tap fills the prompt and drafts a complete form โ€” removing the blank-canvas problem entirely.

Not sure where to start? Pick an example

Solution ยท 03

Review and edit before publishing

The draft is a starting point, not a black box. Advertisers can review every question, reorder or rewrite fields, and adjust the form until it fits their business โ€” keeping them in full control of what they publish.

Review and edit before publishing

Key takeaways

What this project taught me

The work was deprioritized twice before testing. I learned to keep the vision warm without burning capital re-pitching it every cycle.

Sometimes, a strong concept isn't enough โ€” you need a changed condition to make the same idea suddenly feasible and initiative to try again.

Full case study is under NDA

I'd love to walk you through the details. Contact me to learn more about this project.